Need the ability to be able to update tickets that are not assigned to you.

I need to send an email about changes made to our company's Projecturf but there is no way to do except under a Project. Suggest adding a way to email everyone in Address book.

Currently, if a ticket's status is changed from "New", it is removed from My Dashboard. Maybe I want to have all tickets that are not "Completed" or "Closed" showing on My Dashboard. If someone changes a ticket to "In Progress", I have to go digging for that ticket.

It would be great if we could have a Severity/Priority field on the Tickets. This is a fairly standard concept for tickets so that the person working thru them can sort and work the higher severity items first. Suggestions are: 1 - Critical, 2 - High, 3 - Medium, 4 - Low

have a post when someone views a task or discussion-so you know your team members reviewed you post/task.

Currently when you post a new revision to an existing, it immediately sends an email notice to all users of the site. Is there a way I can specify to send an email immediately upon posting vs. the email should just be sent as part of the daily summary? If I upload a lot of documents, I don't like all of the emails that the system is generating for all of my team members. I would prefer the team members get notified as part of their daily email summary.

we found that is troublesome, need to click on 'tasks' every time after click on the project name. as we hope 'tasks' page can appear automatically after we click the project. it isnt friendly especially the expansion of list (overview, calendar, tasks.......) happen to be under the screen.

is there any default option setting what to see after clicking the project title?
thank you.

Allow customizable reports for printing. I want to include who is responsible for a project, but not the % complete/as of date/etc. that takes up the bottom 1/3 of each page and is a waste.

Add an additional function to convert the
Tasks to Calendar immediately.