Thumb view is missing in ver 4.
Please add that option like it was in ver 3.It was very easy to view file if you didn't remember its name.

have a post when someone views a task or discussion-so you know your team members reviewed you post/task.

Project manager would set up an event (or a recurring event) in the calendar and when the date of the event arrives a ticket would auto-generate for staff member assigned as responsible. Link from calendar to ticket would be helpful for ease of navigation.

Editing project notes titles should also change the Last Edited By field with the person that changed it.

Please add Russian language.

Maybe it is there and I am just being obtuse, but none of my staff can find it either.

It would be great to have the ability to generate a report of tickets, based on category or due date, with comments included.

On the overview section of a project - is it possible to show Hours vs. Projected for billable hours only or is it only on total hours?

The option to show only billable hours would make our lives so much easier.

Offer training on how to use the tool. Even a webinar would be beneficial.

Currently, if a ticket's status is changed from "New", it is removed from My Dashboard. Maybe I want to have all tickets that are not "Completed" or "Closed" showing on My Dashboard. If someone changes a ticket to "In Progress", I have to go digging for that ticket.

An email should go out if someone is added or removed from a Ticket. Currently, you have to go to your Dashboard or someone has to remember to make a comment so an email go out saying.

Tasks and subtasks should be grouped together on the Dashboard

It would be great if each user can edit which notifications they get on their Dashboard. I would prefer to just see conversations and nothing else.

From a management perspective, we need the ability to filter "My Dashboard" per prospect, preferably with ability to export to Excel.

Currently when you post a new revision to an existing, it immediately sends an email notice to all users of the site. Is there a way I can specify to send an email immediately upon posting vs. the email should just be sent as part of the daily summary? If I upload a lot of documents, I don't like all of the emails that the system is generating for all of my team members. I would prefer the team members get notified as part of their daily email summary.

It would be great if we could have a Severity/Priority field on the Tickets. This is a fairly standard concept for tickets so that the person working thru them can sort and work the higher severity items first. Suggestions are: 1 - Critical, 2 - High, 3 - Medium, 4 - Low

Integrate Gmail to Projects - we can simply set the Email for a project as forwarder.