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Add Severity/Priority option to Tickets

It would be great if we could have a Severity/Priority field on the Tickets. This is a fairly standard concept for tickets so that the person working thru them can sort and work the higher severity items first. Suggestions are: 1 - Critical, 2 - High, 3 - Medium, 4 - Low

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Paula shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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