It's great that email notification is separate from responsibility, but there is no way to see or edit who is on the notification list once the ticket is created. If someone forgets to set up notifications (which happens often), or a team member is inadvertently omitted, we wind up either missing things, or having to email people outside the system, or using the responsibility list to add people who aren't doing the work, but just want to be kept informed.

Adding people who are not responsible for the task or ticket, but should receive notifications...

Tagging people in comments to send them notification or react on theit comments.

On the overview section of a project - is it possible to show Hours vs. Projected for billable hours only or is it only on total hours?

The option to show only billable hours would make our lives so much easier.

When I am invoicing it would be so nice to be able to select/check multiple time entries and have the total appear for the checked items. Then when I'm invoicing I could easily add up the time for a specific task or tasks instead of exporting the time entries as a .csv and using excel to do the math or adding the time/totals myself.

Because adding estimated time to individual tasks is fabulous, but if they are nested under a parent task, it is a pain to manually calculate the estimated time for each task and add it to the parent task. Also, the amount of time required for each parent task is needed to help plan how long each task should take.

It would be great to have the ability to generate a report of tickets, based on category or due date, with comments included.

...in addition to the directional buttons to the top right of the calendar. Although i am not sure how slow the calendar would scroll if you had a lot of tasks populated.

I understand the desire to limit templates or you lose the benefit of having templates, but five templates for a business account seems very limiting.

When typing in the budget, to type in the hourly rate underneath instead of amount of hours. This could then trigger an automatic number of hours assigned for the project.

For example:
Budget (£): 2,500.00
Hourly rate: 80

2,500 / 80 = The amount of hours available for the project.

When you flag a task for high priority, it would be nice if the task had some sort of graphical identifier in calendar view so you knew that task was flagged. Tasks in your dashboard also do not show whether it has been flagged.

Move the "add subtask" + icon closer to the task so that it is more obvious, currently it is way off to the right. I had to look this up and even then it took me a minute to find.

Add a Sumbit button to ticket & task entry instead of the enter keystroke. Consistently seeing people on my team (myself included) hitting "enter" to start a new paragraph in a ticket or task, and unintentionally and prematurely submitting the task. It's easy to update the task from there, but inefficient. It is hard to re-train oneself to adapt to this, since enter is used all day long in other software to start a new paragraph, and few of my Projecturf users are using the tool all day long like I am.

One feature that would be handy would be to show a running total of each project element in parentheses beside the element. Ex.: Tasks (3), Tickets (8), Notes (11), etc. Currently, the only way to see how many of each element are in a project is to click on the Overview...

So that in the project calendar you can easily see who owns what task